Visitor Management Features for Safe and Contactless Check-In

Overview

  • How Contactless Visitor Management Works
  • Reasons to Invest in Contactless Visitor Management
  • Safety and Productivity
  • Features of Contactless Visitor Management

How Contactless Visitor Management Works

Many businesses choose virtual check-ins for their visitors. Now, with COVID-19 still a threat, visitor management becomes a top priority. With visitor management, businesses can end avoidable contact. Even tablets and stylus pose a risk. Aside from being airborne, the virus also sticks to the surface of objects. So, businesses would gain from installing a VMS in place of reception areas. Visitor management usually makes use of QR codes and facial recognition for contactless check-in. 

Reasons to Invest in Contactless Visitor Management 

Aside from safety, visitor management offers more benefits. Some of these benefits include: 

More Space

Firstly, using a visitor management system frees up space. Unlike old reception desks, kiosks take up little to no space. Further, installing it saves people from long lines. They’re quick and easy, letting visitors in with no time wasted.

Less Labor

With automated check-ins, there is less need for people to be at the front desk. Visitor management allows for self-service kiosks. So, people enter their own information without help. This adds to the safety that VMS provides.

No Objects

Some contactless check-ins work in a way that doesn’t require people to touch objects. This is where facial recognition technology works best. As a result, people and businesses are much safer. In fact, facial recognition works even at a distance. It lessens the chances of people getting too close to each other. 

More Available Details

Data from visitor management is stored in the device or in the cloud. This allows access to activity logs and the information guests provided. But, the PDPA protects this information and the privacy of clients.

Safety and Productivity 

Aside from health, safety increases productivity. Scared or anxious workers produce less. As a result, a lower injury frequency rate (IFR) is better. For instance, companies achieved best-in-class efficiency with 18 times lower IFR. In other words, safety drives productivity. In fact, worker safety is becoming essential. The EDG looks at employee benefits for project approval. Likewise, some add a new ‘S’ to the 5S approach. This sixth ‘S’ stands for safety. Safety should also apply to employees and guests, not just warehouse workers. 

Moreover, productivity increases with ease of entry. Hassle-free access leads to no frustrations. It allows people to focus on their work. Even attendance, log data and registrations are easily recorded. Additionally, ID and visitor passes no longer have a purpose. Visitor management provides options to print name tags with visitor details. This assures the identity of each person in the building.

Features of Contactless Visitor Management

Visitor Management Features for Safe and Contactless Check-In
Visitor Management Features for Safe and Contactless Check-In

Contactless Check-In

Contactless check-in is one of the most important features of VMS. Queues and long lines create issues for social distancing. As such, it should provide quick and accurate service.

Due to the pandemic, facial recognition has grown in popularity, and it also continues to improve its accuracy. Some types of facial recognition technology can even detect faces even with face masks on.

Data anticipates the market to grow by 14.5% by 2027. Facial recognition also has a lot of applications. For example, airports, banks and law enforcement all use this technology. It solves issues with social distancing and minimizes the risk of buildings shutting down.

Temperature Scanning

Thermal scanning determines the health of the guest in the building. Fever is one of the symptoms of the COVID-19 virus. Hence, security only admits people with normal temperatures. Visitor management not only scans temperature but also displays it. Further, it sends out an alert and alarm if the temperature exceeds the acceptable limit. Equally important, this feature can usually be integrated anywhere. This includes sliding doors, kiosks and turnstiles. 

QR Code Integration

QR codes are not a new technology. But, their popularity continues to grow during the ‘new normal’. Certainly, it proves to be useful for track and trace systems. Also, when people scan the QR code, it can: 

  • list the identity of the people in the building 
  • log the time guests entered
  • track the expected number of guests 
  • identify the type of visitor (courier, staff or visitor)
  • reject unwanted visitors

Mask Detection

Wearing face masks is also a solution to managing the spread of COVID-19. Thus, people not wearing masks are publicly shamed. For public safety, buildings require people to wear their masks inside. But, old facial recognition couldn’t detect faces under the mask. This was a problem as non-compliance could lead to others getting infected. At last, technology for mask detection was developed. This allows faces to be detected even with a mask on. It also sends out an alert if people don’t follow face mask protocols.

Health and Travel Form Integration

Building security also requires health and travel forms from guests. These forms indicate the state of their health and the travel they’ve done. Now, businesses can integrate these forms into the VMW. The device prints or stores information required from the forms. Moreover, the Singapore government requires this practice. Accordingly, they also require such forms in their government offices.   

Visitor management provides many benefits not limited to COVID-19. In addition, it increases building security. For more information on VMS or a tailor-made solution for your company, contact Qbasis today!

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