Facility Operations Management And Why Businesses Should Adopt It

Facility Operations Management And Why Businesses Should Adopt It

Facility operations management entails the proactive and reactive management of an organisation’s buildings, grounds, and systems. It is a critical function for businesses, as it helps ensure the safety of employees and customers while also protecting assets. Implementing a facility management program can be complex, but the benefits far outweigh the costs. Moreover, in modern times, managing a facility doesn’t have to be that hard, especially with the digitised facilities management systems. Businesses can benefit immensely from it. 

Here’s a look at why businesses should consider adopting this critical practice.

What is Facility Operations Management

Asian male engineer wearing safety vest with helmet checking and control machine at factory manufacturing industrial.Preventive Maintenance concept

Facility operations management (sometimes called facilities management or FM) is coordinating the physical workplace with the workforce and work of the company. It incorporates the principles of business administration, architecture, and engineering. The goal of facility operations management is to ensure that the workplace supports the goals and objectives of the organisation. 

Facility operations managers are responsible for a wide range of tasks, including maintenance and repairs, janitorial services, security, and event planning. They work closely with other members of the organisation, such as HR and IT, to ensure that the workplace is safe, comfortable, and productive. 

Why Businesses Should Adopt Facilities Management

The following reasons will provide proper insight into why you should adopt appropriate facility management.

Tracking and Management of Assets

Businesses need to adopt facilities management in order to keep track of and manage their assets. By using a sound asset management system, businesses can monitor their assets 24/7, identify potential problems early on, and take preventive measures to avoid them. 

Aids in Making Better Business Decisions

Facilities management helps businesses to optimise their use of space and resources and to improve their operational efficiency. By adopting facility management, businesses can improve their bottom line by reducing costs and increasing productivity. In addition, facility management can help businesses to make better use of their resources by reducing waste and improving resource utilisation. 

Helps in Better Property Management

A facilities management system can help businesses such as warehouses to manage their property better. By integrating all the different systems used to manage a property, businesses can get a better overview of how their property is being used and what requires to be done to keep it running smoothly. Facility operations management systems can also help businesses to save money by alleviating the need for manual tasks such as data entry and report generation.

Financial Management and Planning

One of the critical benefits of FM is financial management and planning. A facility manager can help a business develop a budget for maintenance and repairs, track expenses, and identify cost-saving opportunities. In addition, a facility manager can develop long-term plans for capital improvements and renovations. As a result, businesses that adopt facility management enjoy increased financial stability and greater control over their expenses.

Employee Well-Being

Lastly, businesses should adopt facilities management to improve employee well-being. A modern, digitised facility management system helps automate processes and improve visibility. This allows businesses to identify potential health and safety hazards and track employee whereabouts in the event of an emergency. In addition, a facility management system can help businesses to develop evacuation plans and provide employees with real-time updates during an emergency.

Team foreman and team workers work at a factory site doing a meeting

How Is Automated, Digitised Facility Management System Helping Businesses

The digitisation of facilities management (FM) is an ongoing process that uses technology to improve the delivery of FM services. It uses digital tools and applications, such as Building Information Modelling (BIM), to provide a more efficient and effective service. The automation of FM processes is another way in which technology is improving the efficiency of the service. 

This can involve using sensors and mobile applications to automate asset tracking and maintenance scheduling tasks. By digitising and automating the delivery of FM services, businesses can improve the overall efficiency of their operations. This can lead to reduced costs, improved customer satisfaction, and a more sustainable business model.


Adopting a digitised facilities management system can help businesses manage their day-to-day operations more effectively and efficiently. By automating manual tasks, improving communication between team members, and providing real-time data insights, businesses can save time and money while ensuring that their facilities are running smoothly.

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