Challenge Faced
Reception visitor activity needed to connect with identity capture, host visibility, building access points, and audit reporting.
Logistics · Visitor Management System · Singapore
Logistics smart office visitor access and self-service check-in
An anonymized logistics visitor management case study covering self-service check-in, identity capture, building access integration, reception kiosks, and audit trails.
Kiosk receptionIdentity captureAccess integrationVisitor auditHost records
Solution Provided
Qbasis implemented self-service visitor registration through a kiosk and connected visitor events to smart office access workflows.
Operational outcomes
What the deployment improved
Self-service visitor check-in
Identity capture linked to records
Visitor events connected to access points
Audit history for reception and facility teams
A logistics office needed visitor check-in to connect reception activity with smart office access points and audit reporting.
Challenge Faced
The site needed a reception-ready workflow for visitor registration, identity capture, host visibility, and building access control. Manual handling at the front desk made it harder to maintain consistent visitor records during daily operations.
Solution Provided
Qbasis implemented self-service registration through a visitor kiosk and connected visitor events to access workflows. The setup supports visitor check-in, reception handling, access-point control, and audit history.
Operational Outcomes
- Self-service visitor registration at reception
- Identity capture linked to visitor records
- Visitor access events connected to building entry points
- Reduced front-desk handling for routine arrivals
- Audit records for host, visitor, and check-in history